FAQ

Find quick answers and essential information about our products and services right here.

How can I place an order for your products?

Orders can be placed through authorized OTC DAIHEN dealers or by calling 02-714-3204.
Do you provide installation and operational training services?

Yes, we provide professional installation and expert-led training to ensure you can operate our products with maximum efficiency.
What kind of warranty does OTC DAIHEN provide?

Warranty periods vary by product type; however, our welding machines and robots come with a 2-year warranty.
Can I test the welding machines or robots before making a purchase?

Customers are welcome to bring their workpieces for performance testing at our Navanakorn showroom.